As yet another Monday rolls around, we're able to introduce another member of our ever expanding team.
Meet Phoebe; our newest recruit to the Business Admin Team! You may have already had the pleasure of speaking to Phoebe if you've called through to our Melbourne Head Office.
Phoebe's role as a Junior Office Administrator has her receiving calls, collating data and assisting other departments to ensure all ships are sailing smoothly here at WFL.
Phoebe joins us with extensive customer service knowledge and has already proved herself an essential part of our BA Team.
Get to know our fun Phoebe a little more by reading her answers below:
Q. If you could go back in time, what decade would you travel to?
A. Definitely the 60’s or 70’s – Woodstock and The Beatles, need I say more?
Q. Tell us something about yourself that would surprise us.
A. I am a microbiology and zoology major – I think it often surprises people just how fascinated I am by microbes and the disease they can cause!
Q. What book did you read last?
A. Harry Potter and the Order of the Phoenix – HUGE Harry Potter fan – The Hobbit will be next!
Thank you Phoebe, we love the energy you bring to the office!
Customer service nominee: Siti NorAisyah Binte Rahmat
Store : 7041 IMM BODY
Senior PT AISYAH (IMM body)
1 year Certificate 😍
When it comes to operations, Aisyah always ensure she is clear on the KPI and budget to achieve for that day. Share all 3 and she maintains a big smile towards serving a customer even on our busiest days. 👍🏻 #all3#customerservice#workasateam
I’ll never understand...... who doesn’t love a good challenge? Some of the worst weather days are the most gratifying. At then end of the day, you’ve been out in the worst of The for hours and hours on end. Miles and miles of walking, when most wont step outside for a minute or two. Unfortunately a lot of carriers these days won’t step if it’s below 70 and partly cloudy..... fuck that, I sleep good at night knowing I didn’t let my #innerbitch take over. Having said that, it would’ve been wonderful if the weatherman was way off and it was 60 and sunny 😂 come on spring! Lol #dowork#urbanhiking#snow#customerservice#lettercarrier#milwaukee#wisconsin
Ah, the good ole’ “I’m leaving a 1 star review”. ⭐️ I was reading a Reddit post that asked people who were the most ridiculous customers they have served. I was really surprised at how rude some people could be. But on a high note, Minnie now joins Mickey at his Hot Choco booth! 🍫
What’s the worst customer you’ve ever seen?